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Do I have to sign up for a service plan to try the backup service?
No, both service plans begin with a FREE 30-day trial. After 30 days you will be prompted for your billing information. |
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How do I sign up?
Click on the plan you wish to try. A small piece of software will
automatically download to your PC's hard drive. Your service 30-day free trial will automatically begin. After 30 days you will
be prompted for your billing information. Complete the information to purchase the service. |
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How do I pay?
Simply input your billing information into the pop up screens
when prompted to do so. You will be asked for your credit card number for billing purposes. |
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What kinds of files can I backup?
This depends upon the plan you choose.
Premium Data Backup lets you protect all of your PC's data files*, up to 4GB. Premium Plus System
Backup lets you protect all of the data* and software applications on your PC, up to 10GB. |
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How often can I do a backup?
You may backup your data as often as you like, just have your
computer turned on and connected to the Internet. The easy to use Backup Wizard lets you set days and times for your backup to automatically happen. |
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How much data can I backup?
This depends upon the plan you choose. Premium Data Backup allows you to
protect all of your PC data files up to 4GB of data. Premium Plus System Backup allows you to protect all of your data and software applications up to 10GB. |
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How do I know my data is secure?
Your information is secured before it leaves your PC using triple DES
encryption (112-bit) - the same standard used by many banks and the United States Government. Data is encrypted and compressed before leaving the PC and
stored at the data center in its encrypted state. All information is stored using data center best practices- mirrored servers in two geographically
separate locations to guarantee the highest levels of data security and availability. |
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How can I retrieve a file after I back it up?
Simply click on the Retrieve View tab in the Backup Wizard.
Click on the Retrieve Options button at the bottom of the page. Choose which files, and from what time frame, you would like to see, click on the box of the file you want
and then click Retrieve Now. You will then be prompted to rename the file so it does not have the same name as another file on your PC and then the file will be retrieved. |
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* For data stored on PC disk drives (not network drives) for home and business PC's.
Not for servers or PC's used extensively for multimedia files such as mp3's and digital photos.
Note: Terms, conditions, pricing, features and service options subject to change without notice. Free 30 day trial is a limited time offer. |
