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RE-ESTABLISHING AN ACCOUNT
How to move (or restore) an account to a new PC or hard disk
What you will need: Account Number, Encryption Key,
Password (if there is one), and the current release of the backup software. See Account Information. |
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Download the current release of the Backup software. |
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Save the download to your hard disk and remember where you save it. |
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When you are ready to restore your account, run the downloaded program by double-clicking on it. |
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Follow the on-screen prompts to enter your account number, then your encryption key. |
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When prompted for a password, unless you specifically remember placing a password on your account, leave it blank. |
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| When you click Finish, the software will connect to a data center and download several files
that contain information about your account. That completes the account recovery process. |
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| Get Started | Support |
FAQs | Email Support |
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